School Liaisons and the Protocols of Communication

A family togetherSchool Liaisons should follow the general chain of command of their installation and service branch. Issues that require contact and input from DoDEA headquarters should be channeled by the installation School Liaison through the chain of command for coordination and response. Additionally, School Liaisons must consistently communicate with commanders, installation officers and enlisted leaders to provide updates and recommendations regarding

  • the transfer of military families with school-age children in and out of the installation;
  • any particular needs of families with children with special needs;
  • local education-related committees, task forces, and/or networks in which the School Liaison is taking part;
  • issues related to the local installation-school Memoranda of Understanding; and
  • state education policy changes and/or trends that may affect local school governance, school choices and/or operations.

School Liaisons should also follow protocol outside of the installation, especially in dealing with school systems. Depending on the issue, School Liaisons may first guide parents to advocate for themselves and directly address their child’s teacher, school guidance counselor, assistant principals, and ultimately the principal about an issue. If needed, School Liaisons can also provide assistance by providing families with relevant literature and resources so that they are equipped with an understanding of school policies and procedures. School Liaisons are a key component in creating win-win partnerships between school districts and installations and military families to serve the unique needs of military-connected children. This requires School Liaisons to effectively communicate to create and coordinate or facilitate ongoing dialogue with school leaders.